Hello,
We are deploying a new FPR-2140 to be in appliance mode using ASA.
We had followed the below steps to download the image and then install it. but after we install the image, we receive the same error, cannot open Application.
Do you have an idea of what can we else do to fix it?
firepower-2140# connect asa
Error: Application is not installed.
firepower-2140#
firepower-2140# show ver
Version: 2.8(1.144)
Startup-Vers: 2.8(1.144)
firepower-2140#
firepower-2140#
firepower-2140# scope firmware
firepower-2140 /firmware # show package
Name Package-Vers
--------------------------------------------- ------------
cisco-asa-fp2k.9.14.2.13.SPA 9.14.2.13
cisco-asa-fp2k.9.8.4.20.SPA 9.8.4.20
firepower-2140 /firmware # delete package cisco-asa-fp2k.9.8.4.20.SPA
firepower-2140 /firmware #
firepower-2140 /firmware # show package
Name Package-Vers
--------------------------------------------- ------------
cisco-asa-fp2k.9.14.2.13.SPA 9.14.2.13
firepower-2140 /firmware #
firepower-2140 /firmware #
firepower-2140 /firmware # connect asa
Error: Application is not installed.
firepower-2140 /firmware #
firepower-2140 /firmware #
firepower-2140 /firmware # download image tftp://10.5.87.152/netsec.devops/cisco-asa-fp2k.9.16.4.39.SPA
Please use the command 'show download-task' or 'show download-task detail' to check download progress.
% Download-task cisco-asa-fp2k.9.16.4.39.SPA : completed successfully.
firepower-2140 /firmware # show package
Name Package-Vers
--------------------------------------------- ------------
cisco-asa-fp2k.9.14.2.13.SPA 9.14.2.13
cisco-asa-fp2k.9.16.4.39.SPA 9.16.4.39
firepower-2140 /firmware #
firepower-2140 /firmware # scope auto-in
firepower-2140 /firmware/auto-install # install security-pack version 9.16.4.39
The system is currently installed with security software package 9.14.2.13, which has:
- The platform version: 2.8.1.144
- The CSP (asa) version: 9.14.2.13
If you proceed with the upgrade 9.16.4.39, it will do the following:
- upgrade to the new platform version 2.10.1.1609
- upgrade to the CSP asa version 9.16.4.39
During the upgrade, the system will be reboot
Do you want to proceed ? (yes/no):yes
This operation upgrades firmware and software on Security Platform Components
Here is the checklist of things that are recommended before starting Auto-Install
(1) Review current critical/major faults
(2) Initiate a configuration backup
Do you want to proceed? (yes/no):yes
Triggered the install of software package version 9.16.4.39
Install started. This will take several minutes.
For monitoring the upgrade progress, please enter 'show' or 'show detail' command.
firepower-2140 /firmware/auto-install # show detail
Firmware Auto-Install:
Package-Vers: 9.16.4.39
Oper State: Scheduled
Installation Time: 2023-10-25T21:21:28.711
Upgrade State: Ready
Upgrade Status:
Validation Software Pack Status:
Firmware Upgrade Status:
Current Task:
firepower-2140 /firmware/auto-install #
Broadcast message from root@firepower-2140 (Wed Oct 25 21:23:28 2023):
All shells being terminated due to system /sbin/reboot
--------------- Error after the installation: ---------------
firepower-2140# connect asa
Error: Application is not installed.
firepower-2140 /fabric-interconnect # scope ssa
firepower-2140 /ssa # show app-instance
Application Name Slot ID Admin State Operational State Running Ver
sion Startup Version Cluster Oper State Cluster Role
-------------------- ---------- --------------- -------------------- -----------
---- --------------- -------------------- ------------
asa 1 Enabled Start Failed
