I am running Cisco AnyConnect version 4.4.02034-core-vpn-predeploy-k9 on a secure machine where it is being used as per of 2-Factor authentication process, when needing to disconnect the disconnect, but button is greyed out as per screen shot below. If I try doing a right click on the Cisco AnyConnect icon, nothing happens and it still has the padlocked symbol over it.
I have tried uninstalling and also doing a repair on the installation, but still see the same issue.
What could be causing the issue please?

R Shipway