Cisco AnyConnect not prompting for username, password and MFA

[SatishJ11]

Hi All,

Last week I have upgraded by ASAv Firewall from 9-20-2-22 to 9-20-3 post that AnyConnect is not prompting for username, password and MFA(SAML) are not prompting for corporate laptops, if I access the VPN URL from external VPN prompts for username, password followed by MFA. Did anyone face this issue ? And if I want to enable authentication what needs to be done ?

Regards,

SJ

[ccieexpert]

you mean when you access it from a browser it works fine ? please attach a DART https://www.cisco.com/c/en/us/support/docs/security/secure-client/221919-collect-dart-bundle-for-secure-client.html

also any screenshots of what the ui is showing ?