Cisco Anyconnect with Azure MFA

[Maurice Ball]

I am receiving the following error when attempting to connect the Anyconnect session.

"Authentication failed due to problem retrieving the single sign-on cookie."

Have anyone seen this error and know how to resolve it?

Hardware:
FTD 2110 running ASA code

Software version: 9.12 (4) 35

[balaji.bandi · Accepted solution]

check below threads some direction to troubleshoot : ( there is a reported bug in 9.12)

https://community.cisco.com/t5/vpn/cisco-anyconnect-with-azure-single-sign-on-failing-with-problem/td-p/3380741

https://help.duo.com/s/article/5132?language=en_US

https://support.okta.com/help/s/article/Cisco-ASA-firewall-reports-SSO-error-Authentication-failed-due-to-problem-retrieving-the-single-sign-on-cookie?language=en_US

[Maurice Ball]

Correct, I thought I updated to the latest version. It shows the release date to be 12 Oct 2021. I see there is another version of the software 9.14 . Do you think the version 9.14 has the issue resolved?