clientless SSL VPN portal customization

[micoogullari]

Dear All,

i installed  ssl vpn successfully and i want to customize the portal.

I go to Configuration > Remote Access VPN > Clientless SSL VPN Access > Portal > Customization and  add customization object. when i try to apply after adding the object i am receiving the following error message and not able to add an object.

[ERROR] export webvpn customization DfltCustomization disk0:/tmpAsdmImportFile909209413

export webvpn customization DfltCustomization disk0:/tmpAsdmImportFile909209413
                            ^
ERROR: % Invalid input detected at '^' marker.

[ERROR] import webvpn customization fd disk0:/tmpAsdmImportFile909209413
%ERROR: copying 'disk0:/tmpAsdmImportFile909209413' to a temporary ramfs file failed

[ERROR] delete /noconfirm disk0:/tmpAsdmImportFile909209413

%Error deleting disk0:/tmpAsdmImportFile909209413 (No such file or directory)

Any idea? Please assist. thank in advance for your kind support.

Regards,

mico

[Nicolas Fournier]

Hi Mico,

Could you try the "revert webvpn all" command and see if you still have the issue afterwards?

It should clear the bad state your ASA is into.

Just know in advance that if you have configured one of the following WebVPN objects on your ASA, it will also be deleted by this command so you might want to save them before doing so: AnyConnect-customization, customization, mst-translation, plug-in, translation-table, url-list, webcontent.

Regards,

Nicolas

[micoogullari]

Thanks Nicolas,

when i run the command it gives me the following message

%ERROR: ifs_rm_dir_rec: unknown type of file `disk0:/csco_config/97/customization/86D3828A0A0EB0FFA3B55870AAA43E4F'

something is wrong

any idea?

regards,

mico

[Nicolas Fournier]

Hi Mico,

If you have this error, you'll need to completely format the flash.

This procedure is explained under this link:

http://www.cisco.com/en/US/products/ps6120/products_tech_note09186a00807ea93d.shtml

Just make sure that you save the ASA config/images before doing so as you'll need to copy back all of them afterwards to the newly formatted flash.

Regards,

Nicolas