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HTML file missing on 3750 Switch


The HTML file is missing on my switch and I am wanting to be able to access the switch through Web Console instead of the Cisco Network Assistant.  Any suggestions?

Directory of flash:/

    2  -rwx        2785  Feb 28 1993 19:06:50 -05:00  config.text

    4  -rwx    13009536  Dec 31 1969 20:03:30 -05:00  c3750-ipservicesk9-mz.122-


    5  -rwx        1930  Feb 28 1993 19:06:50 -05:00  private-config.text

    6  -rwx        2771  Feb 28 1993 19:13:06 -05:00  startup-config.bak

    7  -rwx        3096  Feb 28 1993 19:06:50 -05:00  multiple-fs

6 Replies 6

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

You need to download software that includes it.

I downloaded the tar file and made it a bin file so I could load the flash through Xmodem.  Will see if it works using tftp.  Thank you

Richard Burts
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend


If you need to use xmodem then there is probably more to this situation than you have told us so far. Knowing more of the background might help us to give you better advice.

I doubt that you will be able to successfully use xmodem to copy files which would support HTML and the Web Console. If you are using xmodem then you are almost certainly copying a bin file. If that copy is successful it should allow you to use the command line for access. And through the archive command you can copy the tar file and install the HTML files to use the Web Console.





I have never really used tftp and am most familiar with xmodem.  This is my first time re-configuring a switch and so far  getting a html file on the switch and gaining access through web console are my only problems.  Uploading the bin file was successful and I'm trying to find the steps needed to upload a tar file. 

I downloaded the c3750-ipbaselmk9.tar file for a Cisco 3750G-24TS switch and ran the IOS upgrade from within the web console on 12.2 (35) SE5.  Now I just get a bunch of text at and when I click on the "Web Cosole" hyperlink, it does not display a page.  Is there a different URL I can use?  Thanks in advance.

Message was edited by: GAUTAM ACHANTA

No need to use xmodem. Red documentation for how to do it.

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