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Locked out during AnyConnect NAM update

adelei001
Level 1
Level 1

I have a customer who we’ve done an ISE deployment for using the NAM client. They are trying to update their NAM client through VPN and upon reboot they are unable to connect to the network because the client has been uninstalled as part of the update process. Can you please share with me any best practices documentation you have on how to properly update NAM? They are using CASE to push out their updates.

1 Reply 1

Jason Kunst
Cisco Employee
Cisco Employee

This doesn’t seem to have anything to do with ISE

Moving to appropriate Community for AnyConnect