04-01-2019 12:08 AM
Hello,
we are using CAC v4.5.00058 and Hostscan v4.7.01076.
We've got around 20 incidents (out of thousands of users) facing this issue.
Anyconnect.txt
****************************************** Date : 03/25/2019 Time : 10:44:20 Type : Information Source : acvpnui Description : Function: ConnectMgr::doCsdApiLaunch File: ConnectMgr.cpp Line: 8099 Performing CSD prelogin verification. ****************************************** Date : 03/25/2019 Time : 10:44:22 Type : Information Source : acvpnui Description : Function: ConnectMgr::doCsdApiLaunch File: ConnectMgr.cpp Line: 8103 CSD prelogin verification finished with return code -1 ****************************************** Date : 03/25/2019 Time : 10:44:22 Type : Error Source : acvpnui Description : Function: ConnectMgr::doCsdApiLaunch File: ConnectMgr.cpp Line: 8116 Invoked Function: csd_prelogin Return Code: -1 (0xFFFFFFFF) Description: unknown ****************************************** Date : 03/25/2019 Time : 10:44:22 Type : Error Source : acvpnui Description : Function: ConnectMgr::launchCSDStub File: ConnectMgr.cpp Line: 7827 CSD failed to launch. ****************************************** Date : 03/25/2019 Time : 10:44:22 Type : Information Source : acvpnui Description : Message type information sent to the user: Posture Assessment: Failed ****************************************** Date : 03/25/2019 Time : 10:44:22 Type : Warning Source : acvpnui Description : Function: ConnectMgr::processCSDData File: ConnectMgr.cpp Line: 3664 Invoked Function: launchCSDStub Return Code: 0 (0x00000000) Description: returned 0 and response 9 ****************************************** Date : 03/25/2019 Time : 10:44:22 Type : Error Source : acvpnui Description : Function: ConnectMgr::processResponseString File: ConnectMgr.cpp Line: 10745 HostScan Processing Failed ****************************************** Date : 03/25/2019 Time : 10:44:22 Type : Error Source : acvpnui Description : Function: ConnectMgr::processResponseStringIkev2 File: ConnectMgr.cpp Line: 11204 Invoked Function: ConnectMgr::processResponseString Return Code: -29622259 (0xFE3C000D) Description: CONNECTMGR_ERROR_UNABLE_TO_PROCESS_AGGAUTH ****************************************** Date : 03/25/2019 Time : 10:44:22 Type : Error Source : acvpnui Description : Posture assessment failed: Hostscan CSD prelogin verification failed.. ****************************************** Date : 03/25/2019 Time : 10:44:22 Type : Information Source : acvpnui Description : Message type error sent to the user: Posture Assessment Failed: Hostscan CSD prelogin verification failed. ******************************************
libcsd.log
[Mon Mar 25 10:44:22.179 2019][libcsd]Function: parse_response_headers Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libhstransport\hs_transport.c Line: 173 Level: trace :parsing http headers done [Mon Mar 25 10:44:22.179 2019][libcsd]Function: process_response_headers Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libhstransport\hs_transport.c Line: 249 Level: trace :processing http response headers done [Mon Mar 25 10:44:22.179 2019][libcsd]Function: hs_transport_get Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libhstransport\hs_transport.c Line: 1477 Level: trace :sending get request done [Mon Mar 25 10:44:22.180 2019][libcsd]Function: hs_transport_get_data_to_file Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libhstransport\hs_transport.c Line: 1642 Level: trace :getting data to file [Mon Mar 25 10:44:22.198 2019][libcsd]Function: hs_transport_get_data_to_file Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libhstransport\hs_transport.c Line: 1660 Level: trace :getting data to file done [Mon Mar 25 10:44:22.199 2019][libcsd]Function: hs_download_file_s Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libdownload\hs_download.c Line: 538 Level: debug :downloaded file: C:\Users\xxx\AppData\Local\Cisco\Cisco HostScan\bin\cscan.exe.gz [Mon Mar 25 10:44:22.204 2019][libcsd]Function: hs_download_file_s Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libdownload\hs_download.c Line: 552 Level: error :error decompressing: C:\Users\xxx\AppData\Local\Cisco\Cisco HostScan\bin\cscan.exe.gz [Mon Mar 25 10:44:22.206 2019][libcsd]Function: update_file Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libupdate\update.c Line: 316 Level: error :unable to download to library: C:\Users\xxx\AppData\Local\Cisco\Cisco HostScan\bin\cscan.exe [Mon Mar 25 10:44:22.208 2019][libcsd]Function: update_binary Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libupdate\update.c Line: 416 Level: warn :unable to update binary: cscan.exe [Mon Mar 25 10:44:22.210 2019][libcsd]Function: arg_set Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libcsd\args.c Line: 97 Level: debug :set argument (host)=(https://x.x.x.x) [Mon Mar 25 10:44:22.211 2019][libcsd]Function: verify_scanner Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libcsd\csd_api.c Line: 467 Level: error :unable to verify scanner binary. [Mon Mar 25 10:44:22.213 2019][libcsd]Function: csd_prelogin Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libcsd\csd_api.c Line: 937 Level: error :unable to locate scanner. [Mon Mar 25 10:44:22.419 2019][libcsd]Function: csd_free Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libcsd\csd_api.c Line: 616 Level: debug :csd_free() [Mon Mar 25 10:44:22.419 2019][libcsd]Function: csd_free Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libcsd\csd_api.c Line: 626 Level: debug :shutting down posture library, killing scanner... [Mon Mar 25 10:44:22.419 2019][libcsd]Function: hs_dl_load Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libcommon\hs_dlhandler.c Line: 115 Level: trace :attempting to load library (kernel32.dll) [Mon Mar 25 10:44:22.419 2019][libcsd]Function: hs_dl_load Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libcommon\hs_dlhandler.c Line: 137 Level: trace :library (kernel32.dll) loaded [Mon Mar 25 10:44:22.419 2019][libcsd]Function: set_debug_priv Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libcommon\hs_process.c Line: 980 Level: debug :The token does not have the specified privilege. [Mon Mar 25 10:44:22.450 2019][libcsd]Function: set_debug_priv Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libcommon\hs_process.c Line: 980 Level: debug :The token does not have the specified privilege. [Mon Mar 25 10:44:22.450 2019][libcsd]Function: csd_free Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libcsd\csd_api.c Line: 629 Level: debug :waiting for scan thread to terminate. [Mon Mar 25 10:44:22.450 2019][libcsd]Function: csd_free Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libcsd\csd_api.c Line: 631 Level: debug :scan thread terminated. [Mon Mar 25 10:44:22.450 2019][libcsd]Function: csd_free Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\asa\libcsd\csd_api.c Line: 642 Level: all :goodbye. [Mon Mar 25 10:44:22.451 2019][libcsd]Function: hs_log_free Thread Id: 0x1804 File: C:\temp\build\thehoff\Mera_MR10.804119978489\Mera_MR1\posture\common\libcommon\hs_log.c Line: 436 Level: info :Logging system shutdown
Maybe someone can help me, if you need further information please post it here.
Thanks!
Regards
01-08-2020 01:01 PM
I have the same issue. did you find the resolution?
08-20-2020 12:23 PM
I am also experiencing the same issue. Currently have a TAC case open and we are not making much progress.
I have users who intermittently experience this problem and one user who experiences this issue every time.
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