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Problem to connect with anyconnect

dimitros6
Beginner
Beginner

Hello,

I've a problem from a client to connect with any connect.

The message on the log is :

[08/10/2013 11:37:18] Contacting vpn.grenet.fr.

[08/10/2013 11:37:22] <h3><font color=#800000> 

Veuillez sélectionner votre profil puis

saisir vos identifiant et mot de passe</font></h3>

[08/10/2013 11:37:28] User credentials entered.

[08/10/2013 11:37:28] Veuillez répondre au bandereau.

[08/10/2013 11:37:30] User accepted banner.

[08/10/2013 11:37:31] Establishing VPN session...

[08/10/2013 11:37:31] Checking for profile updates...

[08/10/2013 11:37:31] Downloading AnyConnect VPN Profile - 100%

[08/10/2013 11:37:31] Checking for product updates...

[08/10/2013 11:37:31] Checking for customization updates...

[08/10/2013 11:37:31] Performing any required updates...

[08/10/2013 11:37:32] Establishing VPN session...

[08/10/2013 11:37:32] Establishing VPN - Initiating connection...

[08/10/2013 11:37:32] Establishing VPN - Examining system...

[08/10/2013 11:37:32] Establishing VPN - Activating VPN adapter...

[08/10/2013 11:37:32] Establishing VPN - Attempting to repair VPN adapter...

[08/10/2013 11:37:33] Déconnexion en cours, veuillez patienter...

[08/10/2013 11:37:37] Échec de la connexion.

[08/10/2013 11:37:37] Ready to connect.

[08/10/2013 11:37:47] Ready to connect.

I give you the dart log on attached.

Have you any suggestion to resolve this problem?

Thank you.

1 Reply 1

Michael Muenz
Contributor
Contributor

I'd try disabing the network device in windows and enable it again.

Perhaps other VPN software kills it.

Also try reinstalling AnyConnect if the above fails.

Michael

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Michael Please rate all helpful posts
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