03-30-2020 02:58 PM
Hello! I want to install Cisco AnyConnect 4.804036 on a MacBookPro with OS Catalina 10.15.4 and when is about to finish the installation process, I get this error:
after that I can see the AnyConnect icon installed under the applications folder, but when I cliched, after a while I get this error:
I uninstalled and try it again and I get the same results.. Please help!!
Thank you in advance!
03-30-2020 07:33 PM
02-03-2021 01:21 AM
My AnyConnect UI did not start up, I was able to resolve the issue by unloading and loading the vpnagentd daemon. Thanks!
sudo launchctl unload /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
sudo launchctl load /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
06-04-2021 10:19 AM
you can also enable this launch agent on any macOS management software like CleanMyMac X, instead of typing the commands in Terminal.
In CleanMyMac X, go to Optimization, then Launch Agent,
search keyword anyconnect,
then the com cisco anyconnect vpnagentd (spaces are all periods) should show up, and you can just go ahead and enable it.
note This solved my problem but I was still unable to use the Anyconnect. I ended up reducing my macOS startup disk security level to medium and reinstalled the AnyConnect to solved all of my problems
03-30-2020 11:28 PM
Is this an upgrade from an existing version, or is it a new install? What was the version you were running before? Have you granted all permissions during installation?
04-05-2020 09:27 AM
04-05-2020 09:24 AM
thank you for your answers!! the command "launchctl load /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist" was helpful to pass the VPN service error, but now when I try to connect, I get a new one:
at the console, the installation does report an error (attaching AnyConn_Install_Console_Report.txt) any other suggestion?
thank you !!
04-05-2020 10:55 AM
04-14-2020 04:14 PM
04-14-2020 08:32 PM
06-04-2021 10:10 AM
I struggled for weeks trying to figure out the problem. But I am glad to inform you that I found a solution
I figured this out by reducing the macOS startup disk's security level. It seems to be the kernel extension is blocked by macOS.
You can search on youtube: "Enable KERNEL Extensions on MacOS Big Sur" about how to enable kernel extensions
Apple Support also have some article "About Startup Security Utility" which you can look at
Once I did that, I installed cisco anyconnect with no problem at all (make sure to enable the extension in Security&Privacy in System Preferences).
10-14-2020 03:40 AM
Dear @mmsosa ,
I had the same exact issue and the solution for me was the following:
In case you use a cleaner app you might want to check whether it blocked some of these processes.
06-22-2022 07:09 PM
I had a similar problem the other day, but mine was with macOS 13.0 Beta. After persistent attempts to solve the problem, one solution may be effective:
1.Remove Cisco from the Applications folder (includes all Cisco components);
2.Download a higher version of Cisco from the Internet and reinstall (my previous version was 4.10.04085 and the updated version installed is 4.10.05111).
Hope my answer is helpful.
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