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Thunderbird email can't send or receive email under Cisco Anyconnect

dan.scully
Beginner
Beginner

My Thunderbird home email account works fine until I enable Cisco Anyconnect.  However, my work email account works fine with or without VPN.  Same with my wireless Canon printer as well.

1 Accepted Solution

Accepted Solutions

ASA is the VPN head end that I mentioned in my initial reply. You as an end user cannot see or modify its configuration.

You need to contact your company's IT department to request resolution.

View solution in original post

8 Replies 8

Marvin Rhoads
VIP Community Legend VIP Community Legend
VIP Community Legend

This almost always has to do with the policy that has been configured by the administrator of the VPN head end. Typically there may be content filtering of tunnel configuration settings that prevent access to non-corporate email or local network devices.

I think the issue is with domain 
can I see the config of ASA and email domain ?

Where do I find the ASA config, Email is smtp.aol.com

Where do I find the ASA config, Email is smtp.aol.com

Can you please reply to me?  I don't know what the ASA is or where to config it.  My email is smtp.aol.com.

Hi, 
your Anyconnect client end in ASA or in router ?

OK, what is ASA and how do I look into its config?

ASA is the VPN head end that I mentioned in my initial reply. You as an end user cannot see or modify its configuration.

You need to contact your company's IT department to request resolution.

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