Troubleshooting Remote VPN

[urs.rahsin]

Hi All,

What are the troubleshooting steps if remote VPN is down. It would be great if you list all the steps including basic troubleshooting steps.

Thanks

Rahsin

[johnd2310]

Hi,

It would help if you supplied more info. What remote access vpn are you using(anyconnect or ipsec) and what errors are you getting?

Thanks

John

[urs.rahsin]

Its Anyconnect.

[johnd2310]

Hi,

Have a look at the following doc as a guide:

http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/100597-technote-anyconnect-00.html

Thanks

John