To properly uninstall and reinstall Cisco AnyConnect on Mac, you can follow these steps:
1. Open Terminal by going to Applications ) Utilities ) Terminal.
2. In the Terminal, type the command `sudo su` and press Enter. This will give you root access.
3. Type the command `cd /opt/cisco/anyconnect/bin` and press Enter to navigate to the AnyConnect installation directory.
4. Type the command `ls` and press Enter to list the contents of the directory. Check if there is a file named `vpn_uninstall.sh`.
5. If the `vpn_uninstall.sh` file exists, run the command `sh vpn_uninstall.sh` and press Enter to execute the uninstallation script. This will remove Cisco AnyConnect from your system.
6. Once the uninstallation is complete, you can reinstall Cisco AnyConnect by downloading the latest version from the official Cisco website or from Boise State University.
Alternatively, you can also try using the Cisco AnyConnect uninstaller tool. Here's how:
1. Download the Cisco AnyConnect Uninstaller from the official Cisco website.
2. Open the downloaded file and follow the on-screen instructions to uninstall Cisco AnyConnect from your Mac.
3. After the uninstallation is complete, you can proceed with reinstalling Cisco AnyConnect by downloading the latest version from the official Cisco website or from Boise State University.
Remember that the steps may vary slightly depending on the version of Cisco AnyConnect and your specific Mac settings. If you encounter any issues during the uninstallation or reinstallation process, you can refer to the Cisco AnyConnect documentation or contact Cisco support for further assistance.
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