User do not authenticate after connection profile connect

[prashanma]

Hi Team,

I try to connect VPN user via cisco VPN client, connection profile connect successfully and prompt for username and password also. But after that I get error in VPN client. 

Any ideas folks????

[Rahul Govindan · Accepted solution]

There could be multiple reasons for this error message, the most common being that Cisco VPN client is not officially supported on Windows 8 and 10. So if you are using any of those operating systems, you should ideally migrate to the Cisco Anyconnect Secure Mobility client.

A quick search will show you a number of workarounds that other people have used to get around this issue:

http://www.firewall.cx/cisco-technical-knowledgebase/cisco-services-tech/1127-cisco-vpn-client-windows-10-install-fix-442-failed-to-enable-virtual-adapter.html
https://supportforums.cisco.com/t5/vpn/reason-442-failed-to-enable-virtual-adapter-windows-7-64-bit/td-p/1782751

[prashanma]

Thank you