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VPN client issue - Active profile deleted if PC goes into hibernate

fast.michel
Level 1
Level 1

Hi,

We're experiencing a problem with the Cisco VPN client (currently running version 4.8.01.0300) running on Windows XP.

When a user is connected to the VPN and the PC goes into hibernate, 1 out of 10 times the profile for the active VPN connection will be corrupted. The hostname of the VPN gateway as well as backup gateways are deleted from the profile. We have tried different versions of the VPN client and we have several different users reporting this problem from time to time.

Has anyone else experienced this problem and is there a known fix for this issue?

kind regards,

Michel

1 Reply 1

aghaznavi
Level 5
Level 5

The Group Policy Delay parameter is available on the Profile Management (Security) window only when EAP-based authentication is selected. The value that you set for this parameter goes into effect after the computer reboots with this profile set as the active profile