VPN clients cannot access to Remote location

[Chieu Dinh]

I have setup the VPN remote access to ASA 5520. The login is working. The users can access to the local network. But they can't access to the remote network through the tunnel. Is it the NAT setting need to be set for the tunnel or the VPN client to allow the VPN client access to the remote network?

Thanks                  

[Azubuike Obiora]

Hi Chieu,

There are couple of questions I have for you that might help me to help you too!

First what software code are you using?

Can you post a descent config of your device?

Do you have multiple vlans in your network?

Did you implement routing for your remote vpn subnet to access the lan?

What is your topology like?

Once I get a good grasp of these we might be able to resolve your problem together.

Thanks

Teddy

[Andrew Phirsov]

There are usually two things that should be checked with such problems:

1. Is there nat exemptions for the remote subnets for traffic going from that subnets towards VPN-clients (if clients are able to access local LAN you have such exemption for LAN in place already. Do the same for remote subnet);

2. Is there correct routing in place between remote subnet and VPN-clients. Host on the remote subnet should have a routes towards pool, allocated to the VPN-clients through the ASAs inside interface (and vice-versa of course).