VPN concentrator goes down

[ray_stone]

Hello Experts,

I need to have immediate respond on this problem where on the Cisco VPN concerntrator running into production and being got down automatically at least once in a day.

Can somebody help me out and suggest what initiate steps need to be taken in order to diagnose the issue?

Regards,

Ray Stone

[ray_stone]

I forgot to tell you the VPN model is 3000 and after reboot the problem get it solved but same problem happens very next day and so. The Cisco version is being used i.e. vpn3005-4.1.7.D-k9.bin.

Cisco systems, Inc./VPN 3000 Concentrator Version 4.1.7.D Dec 30 2004 11:13:11

[Richard Burts]

Ray

The 3005 is a very old product. And the version of software that you are running on it is very old for that platform. So my first piece of advice would be to try to get a more recent version of code to run on it and see if that fixes the problem. You are currently running version 4.1.7.D and when I check on the Cisco web site I see that versions go up to 4.7.2.P.

HTH

Rick

[bsyoung]

Ray,

VPN 3000 has a very good logging and you should be able to tell what event it was just before it went down.  If this happens everyday at the same time, take a look at Administration/System Reboot to see if you have scheduled a daily reboot.