What information does DART bundle logs from Cisco AnyConnect collect?

[ezgod87]

I'm trying to troubleshoot network slowness reported on our client's laptop or even network disconnecting on the client laptop. We have NAM implemented in our Cisco AnyConnect Secure Mobility Clients. Would collecting the Dart bundle help analyze network slowness or even disconnecting from the network on that specific individual laptops? What exactly kind of data does Dart bundles collect? Thanks in advance.

[Roger Kallberg]

Moving this to the Security section of the community as it’s not related to Collaboration.

[stsargen]

The DART tool collects a lot of different information from the PC.  Windows logs, msinfo,  module specific logs, driver versions etc.  However nothing related to performance.  The disconnects could be seen in the NAM logs.  If you are running Intel based wireless cards I would suggest you upgrade to the latest available from the Intel site.  We have seen some performance issue that have been addressed by Intel.  Also Windows Reset and Recovery feature on Windows 10 will cause disconnects.  You will see an event ID of 4003 in the System event viewer if it is triggered.