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Why does AnyConnect Client sometimes try to reconnect to sever?

worktest8888
Level 1
Level 1

Dear 

I found our Cisco AnyConnect Client sometimes will try to reconnect to server. Sometimes AnyConnect client will reconnect successful but sometime it will fail and then go to disconnect state

Does anyone know how to fix this behavor?

History:
10:27:58 PM Establishing VPN - Activating VPN adapter...
10:27:59 PM Establishing VPN - Configuring system...
10:27:59 PM Establishing VPN...
10:27:59 PM Connected to node.vps000.org
2/13/2023
7:20:41 AM Optimizing connection...
7:20:53 AM Connected to node.vps000.org
9:11:39 AM Reconnecting to node.vps000.org..
9:12:05 AM Reconnecting to node.vps000.org..
9:13:12 AM Establishing VPN - Examining system...
9:13:12 AM Establishing VPN - Activating VPN adapter...
9:13:12 AM Establishing VPN - Configuring system...
9:13:13 AM Establishing VPN...
9:13:13 AM Connected to node.vps000.org
9:16:36 AM Reconnecting to node.vps000.org..
9:17:01 AM Reconnecting to node.vps000.org..
9:17:28 AM Disconnect in progress, please wait...
9:17:31 AM Ready to connect.
9:20:26 AM Ready to connect.
11:52:30 AM Contacting node.vps000.org
11:52:37 AM No valid certificates available for authentication.
11:52:47 AM User credentials entered.
11:52:57 AM Please respond to banner.
11:53:01 AM User accepted banner.
11:53:01 AM Establishing VPN session...
11:53:01 AM The AnyConnect Downloader is performing update checks...
11:53:01 AM Checking for profile updates...
11:53:01 AM Checking for product updates...
11:53:01 AM Checking for customization updates...
11:53:01 AM Performing any required updates...
11:53:01 AM The AnyConnect Downloader updates have been completed.
11:53:01 AM Establishing VPN - Initiating connection...
11:53:02 AM Establishing VPN session...
11:53:03 AM Establishing VPN - Examining system...
11:53:03 AM Establishing VPN - Activating VPN adapter...
11:53:04 AM Establishing VPN - Configuring system...
11:53:04 AM Establishing VPN...
11:53:04 AM Connected to node.vps000.org
12:03:49 PM Reconnecting to node.vps000.org..
12:04:36 PM Reconnecting to node.vps000.org..
12:06:02 PM Establishing VPN - Examining system...
12:06:02 PM Establishing VPN - Activating VPN adapter...
12:06:02 PM Establishing VPN - Configuring system...
12:06:02 PM Establishing VPN...
12:06:02 PM Connected to node.vps000.org
12:15:41 PM Reconnecting to node.vps000.org..
12:22:57 PM Reconnecting to node.vps000.org..
12:23:47 PM Reconnecting to node.vps000.org..
12:23:57 PM Establishing VPN - Examining system...
12:23:57 PM Establishing VPN - Activating VPN adapter...
12:23:57 PM Establishing VPN - Configuring system...
12:23:57 PM Establishing VPN...
12:23:57 PM Connected to node.vps000.org
12:33:00 PM Reconnecting to node.vps000.org..
12:33:25 PM Reconnecting to node.vps000.org..
12:39:55 PM Disconnect in progress, please wait...
12:39:57 PM Ready to connect.
12:54:23 PM Ready to connect.
12:56:33 PM Ready to connect.
1:15:12 PM Ready to connect.
4:44:33 PM Contacting node.vps000.org
4:44:35 PM No valid certificates available for authentication.
4:44:42 PM User credentials entered.
4:45:29 PM User credentials entered.
4:45:35 PM Please respond to banner.
4:45:38 PM User accepted banner.
4:45:38 PM Establishing VPN session...
4:45:38 PM The AnyConnect Downloader is performing update checks...
4:45:38 PM Checking for profile updates...
4:45:38 PM Checking for product updates...
4:45:38 PM Checking for customization updates...
4:45:38 PM Performing any required updates...
4:45:38 PM The AnyConnect Downloader updates have been completed.
4:45:38 PM Establishing VPN - Initiating connection...
4:45:38 PM Establishing VPN session...
4:45:40 PM Establishing VPN - Examining system...
4:45:40 PM Establishing VPN - Activating VPN adapter...
4:45:41 PM Establishing VPN - Configuring system...
4:45:41 PM Establishing VPN...
4:45:41 PM Connected to node.vps000.org
6:57:38 PM Disconnect in progress, please wait...
6:57:40 PM Ready to connect.
6:58:05 PM Ready to connect.
7:00:36 PM Ready to connect.
7:03:08 PM You may need to use a browser to gain access.
10:03:33 PM Ready to connect.
10:06:59 PM Ready to connect.
10:12:44 PM Contacting node.vps000.org
10:12:51 PM No valid certificates available for authentication.
10:13:06 PM User credentials entered.
10:13:14 PM Please respond to banner.
10:13:18 PM User accepted banner.
10:13:18 PM Establishing VPN session...
10:13:18 PM The AnyConnect Downloader is performing update checks...
10:13:18 PM Checking for profile updates...
10:13:18 PM Checking for product updates...
10:13:18 PM Checking for customization updates...
10:13:18 PM Performing any required updates...
10:13:18 PM The AnyConnect Downloader updates have been completed.
10:13:18 PM Establishing VPN - Initiating connection...
10:13:19 PM Establishing VPN session...
10:13:21 PM Establishing VPN - Examining system...
10:13:21 PM Establishing VPN - Activating VPN adapter...
10:13:22 PM Establishing VPN - Configuring system...
10:13:22 PM Establishing VPN...
10:13:22 PM Connected to node.vps000.org
11:00:35 PM Reconnecting to node.vps000.org..
11:00:53 PM Disconnect in progress, please wait...
11:00:56 PM Ready to connect.
11:01:36 PM Contacting node.vps000.org
11:01:38 PM No valid certificates available for authentication.
11:01:53 PM User credentials entered.
11:02:01 PM Please respond to banner.
11:02:10 PM User accepted banner.
11:02:10 PM Establishing VPN session...
11:02:10 PM The AnyConnect Downloader is performing update checks...
11:02:10 PM Checking for profile updates...
11:02:10 PM Checking for product updates...
11:02:10 PM Checking for customization updates...
11:02:10 PM Performing any required updates...
11:02:10 PM The AnyConnect Downloader updates have been completed.
11:02:10 PM Establishing VPN - Initiating connection...
11:02:11 PM Establishing VPN session...
11:02:11 PM Establishing VPN - Examining system...
11:02:11 PM Establishing VPN - Activating VPN adapter...
11:02:12 PM Establishing VPN - Configuring system...
11:02:12 PM Establishing VPN...
11:02:12 PM Connected to node.vps000.org
11:25:16 PM Reconnecting to node.vps000.org..
11:32:33 PM Reconnecting to node.vps000.org..
11:39:37 PM Reconnecting to node.vps000.org..
11:39:55 PM Disconnect in progress, please wait...
11:39:58 PM Ready to connect.
2/14/2023
3:24:19 AM Contacting node.vps000.org
3:24:21 AM No valid certificates available for authentication.
3:24:58 AM User credentials entered.
3:25:23 AM User credentials entered.
3:25:34 AM Please respond to banner.
3:25:37 AM User accepted banner.
3:25:37 AM Establishing VPN session...
3:25:37 AM The AnyConnect Downloader is performing update checks...
3:25:37 AM Checking for profile updates...
3:25:37 AM Checking for product updates...
3:25:37 AM Checking for customization updates...
3:25:37 AM Performing any required updates...
3:25:37 AM The AnyConnect Downloader updates have been completed.
3:25:37 AM Establishing VPN - Initiating connection...
3:25:38 AM Establishing VPN session...
3:25:49 AM Establishing VPN - Examining system...
3:25:49 AM Establishing VPN - Activating VPN adapter...
3:25:49 AM Establishing VPN - Configuring system...
3:25:50 AM Establishing VPN...
3:25:50 AM Connected to node.vps000.org
3:43:00 AM Reconnecting to node.vps000.org..
3:44:34 AM Reconnecting to node.vps000.org..
3:48:11 AM Disconnect in progress, please wait...
3:48:14 AM Ready to connect.
5:47:46 AM Contacting node.vps000.org
5:47:47 AM No valid certificates available for authentication.
5:48:04 AM User credentials entered.
5:48:13 AM Please respond to banner.
5:48:15 AM User accepted banner.
5:48:15 AM Establishing VPN session...
5:48:15 AM The AnyConnect Downloader is performing update checks...
5:48:15 AM Checking for profile updates...
5:48:15 AM Checking for product updates...
5:48:15 AM Checking for customization updates...
5:48:15 AM Performing any required updates...
5:48:15 AM The AnyConnect Downloader updates have been completed.
5:48:15 AM Establishing VPN - Initiating connection...
5:48:16 AM Establishing VPN session...
5:48:16 AM Establishing VPN - Examining system...
5:48:16 AM Establishing VPN - Activating VPN adapter...
5:48:17 AM Establishing VPN - Configuring system...
5:48:17 AM Establishing VPN...
5:48:18 AM Connected to node.vps000.org
8:26:11 AM Reconnecting to node.vps000.org..
8:26:12 AM Reconnecting, waiting for network connectivity...
8:26:16 AM Reconnecting to node.vps000.org..
8:26:20 AM Reconnecting, waiting for network connectivity...
8:26:22 AM Reconnecting to node.vps000.org..
8:26:24 AM Establishing VPN - Examining system...
8:26:24 AM Establishing VPN - Activating VPN adapter...
8:26:24 AM Establishing VPN - Configuring system...
8:26:25 AM Establishing VPN...
8:26:25 AM Connected to node.vps000.org
11:47:23 AM Reconnecting to node.vps000.org..
11:47:23 AM Reconnecting, waiting for network connectivity...
11:47:24 AM Reconnecting to node.vps000.org..
11:47:29 AM Reconnecting to node.vps000.org..
11:47:30 AM Establishing VPN - Examining system...
11:47:30 AM Establishing VPN - Activating VPN adapter...
11:47:30 AM Establishing VPN - Configuring system...
11:47:31 AM Establishing VPN...
11:47:31 AM Connected to node.vps000.org
 

1 Reply 1

balaji.bandi
Hall of Fame
Hall of Fame

May reasons to identify the issue, its not easy

you need to give more information here :

what ASA model ?

what Code running ?

what is any connect version ?

what Operating system clients using ?

is this only happens with certain users or all the users ? what ISP connection they are using ?

 

BB

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