Re: Windows 2000 machine with BSOD after VPN Client install

cisco_vGnp · ‎10-03-2004

When I install the 4.0.5 client on my W2K SP4 machine, after reboot I get a BSOD with a 7F UNEXPECTED_KERNEL_MODE_TRAP error. The only thing I can do to get the machine goint again, is reboot is afe mode and uninstall the VPN client.

Anybody any suggestion about what might cause this?

I saw that there is a newer release (4.6) available, but can't find the link to download it.

Thanks in advance

Tonnie

gcrouch · ‎10-03-2004

before rebooting Try reinstalling SP4 after the client install may change something needed for SP4

cisco_vGnp · ‎10-04-2004

Reinstalling SP4 does make the PC (more) stable, it now does

not crash to a BSOD when starting Windows.

It now crashes with the same 7F error when the actual VPN connection is being made.

Tonnie

gcrouch · ‎10-04-2004

next thing to do is make sure you have the latested network drivers

What kind of network card do you have?

cisco_vGnp · ‎10-05-2004

Broadcom NetXtreme Gigabit Ethernet

I will see if there are new drivers around.

Will post the results back

Tonnie