cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
512
Views
0
Helpful
3
Replies

Windows logon boxes gone after uninstalling AnyConnect Mobility Client

phyllpvs
Level 1
Level 1

Hi Folks, I hope everyone is doing well.

I've encountered a strange symptom on my network, we're finishing testing the AnyConnect + NAM for 8021x authentication tests. And wanted to uninstall from some laptops.
But after removing from some machines, after the usual reboot during the uninstalling process, the windows logon screen loses the username/password fields. (We are still able to RDP to the same machines).
To fix this issue, we had to restore the Windows 10 OS.
have you guys seen this behavior before?
AnyConnect RC Version: 4.10.5111
Regards,

 

 

3 Replies 3

start before logon feature was enable before?
if yes then remove all anyconnect profile from your PC

phyllpvs
Level 1
Level 1

Hi @MHM Cisco World

Yes, It's enabled.

I'll try to remove the actual profile from:
C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile

And proceed with uninstalling (Control panel > AnyConnect Secure Mobility > Uninstall).
I'll let you know the results

Thanks

phyllpvs
Level 1
Level 1

Solved, the problem was not related to AnyConnect or its modules.
Done a clean machine install, with no network GPO packages, and the issue didn`t happened

regards.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: