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I have two WSAs and on #1 when I view the access logs using the grep command within shell for my machine IP I see a different username than mine.  If I run the same accesslog report on #2 I see my username.  The username that shows up for #1 is that ...

bobmc859 by Level 1
  • 1598 Views
  • 3 replies
  • 0 Helpful votes

Good afternoon,   Im am in the process of installing a new Cisco WSA S690 appliance. I notice that the System status Led is flashing amber. I can find no documentation on how to troubleshoot this issue on CCO. Any assistance would be appreciated.  As...

iwearing by Level 1
  • 970 Views
  • 1 replies
  • 0 Helpful votes

Hello,   We are seeing URLs categorization shifts. Why would this happen? The Talo website - https://talosintelligence.com/ - lists the site as Non-governmental Organizations, but ever so often we lose access because the site gets re-categorized as a...

DamianRC by Level 1
  • 1722 Views
  • 5 replies
  • 0 Helpful votes

Hi team,   We are working on the WSA implementation which require us to apply the policies based on the AD users. Our customer's AD database has more than 500 entries and the WSA only support the first 500 matching entries can be shown  and we can no...

hanguye3 by Cisco Employee
  • 737 Views
  • 2 replies
  • 0 Helpful votes

Hi   we have a WSA (Explicit mode) and long term https session (without decryption) between a client and a server. We observed that after 24hours (and one time after 25hours) the WSA send TCP FIN ACK to the client and the server. This kills the sessi...

wess by Level 1
  • 1849 Views
  • 4 replies
  • 0 Helpful votes

Hi I have upgraded our WSAs to 10.5.3-152 for the support of External Feed, as the link describes. https://www.cisco.com/c/dam/en/us/products/collateral/security/web-security-appliance/guide-c07-738382.pdf We use SMA for configuration of the WSAs, fo...

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