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Beginner

end-user notification is not working for one of the untagorized HTTPS webistes on IronPort WSA

When users try to access the URL https://cloud.skytap.com/tools/connectivity they are getting 'Internet Explorer cannot display the webpage' instead of regular IronPort WSA end-user-notification. This URL is currently uncategorized. Please advice.

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Cisco Employee

The transaction needs to be

The transaction needs to be decrypted so that the WSA can insert the block page.  I believe you have Uncategorized URL's set to DROP.

 

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Cisco Employee

The transaction needs to be

The transaction needs to be decrypted so that the WSA can insert the block page.  I believe you have Uncategorized URL's set to DROP.

 

View solution in original post

Highlighted
Beginner

Yes, we have set drop all the

Yes, we have set drop all the uncategorized URLs. We do get end-user-notifications for HTTP websites which are uncategorized.

However, if any of the HTTPS websites which are uncategorized, then we wont get end-user-notification.