Error adding a group into an access policy
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06-15-2022 11:27 AM
Good day.
I'm configuring an SMA for a WSA, I created the access policy, the identification profiles, added the LDAP server and when I'm trying to add a group in the identification profiles and Users I'm receiving this error:
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06-15-2022 11:43 AM
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06-16-2022 05:03 PM
No, the only symblos it has are "_"
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06-16-2022 12:46 AM
Hi @GabsC2
[1] Could you please share the version of WSA and SMA and the configuration master which you are using?
[2] is there any error in the output of test realm from GUI
[3] please let us know if you get the same Error if you configure it directly from WSA ?
your Error is same as : CSCur97294 : Bug Search Tool (cisco.com)
but that is an OLD defect.
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Amirhossein Mojarrad
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06-16-2022 05:14 PM
Hi @amojarra
1-
SMA
Current Version
===============
Product: Cisco M600V Secure Email and Web Manager
Model: M600V
Version: 14.1.0-227
WSA
Current Version
===============
Product: Cisco S600V Web security Virtual Appliance
Model: S600V
Version: 14.0.1-053
I don't know if this is what you mean about the configuration master
14.0 (14.0.1) | Initialized |
2 - No, all the test run ok
3 - Yes, it happens on both appliances
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06-17-2022 02:35 AM
thanks @GabsC2
[1] I don't know if this is what you mean about the configuration master
yes, thank you , that is exactly what I wanted to check. it is compatible and OK
[2] No, the only symblos it has are "_"
can you check to see if without this symbol you get the same Error ?
[3] Yes, it happens on both appliances
you mean If you add that user from SMA and from WSA, you get the same Error? if so I believe it is better to open a TAC case, maybe we need to file a defect. to make sure we need to check from the back-end.
+++++++++++++++++++++++++++++++++++++++++++++++++++
++++ If you find this answer helpful, please rate it as such ++++
+++++++++++++++++++++++++++++++++++++++++++++++++++
Amirhossein Mojarrad
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++++ If you find this answer helpful, please rate it as such ++++
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