We are having problems with HTTPS file downloads failing when going through our IronPort S370 Proxy. Files will partially download in a resulting corrupt file, but the application will not perceive there to be a failure.
This happens at various points in the file downloads. For example, trying to download a 92.9MB PowerPoint file from dropbox.com results in having to retry the download several times in order to get the full file. How can I tell if this is a setting issue or a load issue? This is a big issue with our users.
The first attempt failed at 63.4MB.
The second attempt failed at 36.5MB.
The third attempt failed at 85.1MB.
The fourth attempt worked at 92.9MB.
Model: S370
AsyncOS Version: 7.5.0-833 for Web
Is anyone else experiencing or experienced this issue? If so, how was it resolved?
Thanks,
Chris
