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Beginner

IronPort WSA S370 Fatal Error

Hello,

 

 

We have a problem on WSA IronPort S370. the led on the front panel stays on and a message is displayed :

 


PCIE Fatal Error On bus 0 Device 1. Review & Clean Sel

 

Is there a solution to solve this problem or a RMA is necessary ?

 

Thank you

1 ACCEPTED SOLUTION

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VIP Mentor

Re: IronPort WSA S370 Fatal Error

RMA is good, raise an TAC case to replace, worth reboot and see any luck.

 

But suggest for RMA.

BB
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VIP Mentor

Re: IronPort WSA S370 Fatal Error

RMA is good, raise an TAC case to replace, worth reboot and see any luck.

 

But suggest for RMA.

BB
*** Rate All Helpful Responses ***

View solution in original post

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Cisco Employee

Re: IronPort WSA S370 Fatal Error

Hi,

 

You can perform below activity to resolve the issue:

 

Power down the WSA and reseat the pci-e cards and then power back up.

 

If you still see the fatal error after performing above step we will have to set up RMA.

 

Rgds,

Gagan