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Not able to surf internet on win7 & vista OS through Proxy server Ironport S160

lingaraj19
Level 1
Level 1

Hi,

Kindly can any one help me to know what is causing the issue here...

I am not able to surf internet only from the machines running with the OS windows 7 and windows Vista..

Regards,

Lingaraj

1 Reply 1

donnylee
Cisco Employee
Cisco Employee

Lingaraj,

Do you set the requirement for authentication in the identity used by the effected users/machines?

Can you capture the access log from the S160 while browsing from the effected machine?

To gather corresponding access logs:
------------------------------------------------------
Make sure that the client used for testing is only running a single browsing session (tab) and ensure that any other applications that connect to the Internet are not running during this stage, e.g: Yahoo or MSN messenger.

1. Log into the Command Line Interface (CLI) using SSH client, e.g.: Putty
2. Type 'grep'
3. Enter the number of the access log you wish to grep.
4. Enter the regular expression to grep. This could be the IP address of the client that you use for testing.
5. Do you want this search to be case insensitive? [Y]>  N
6. Do you want to search for non-matching lines? [N]>  N
7 .Do you want to tail the logs? [N]>  Y
8. Do you want to paginate the output? [N]>  N
9. Run a test now by going to a URL from the client machine.
10. After capturing the appropriate logs, please press ctrl-c to stop displaying the current logs, copy the whole output and attach it to your next response.

Regards,

-Donny

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