10-16-2013 11:24 PM
Hi,
I am new to Ironport and AsyncOS. Can anyone please help me to find out why I am getting this notification about my Ironport S160 Web Security?
The Critical message is:
An application fault occurred: ('journal/chunk.py unpack_header|113', "<class 'journal.exceptions.CorruptError'>", "CorruptError: Invalid chunk type: 'i'", '[event_router/event_router.py _read_events2|253] [journal/reader.py dequeue|68] [journal/base.py _with_lock|1010] [journal/reader.py _dequeue|83] [journal/base.py _read_chunk|289] [journal/chunk.py unpack_header|113]')
Last message occurred 361 times between Thu Oct 17 10:25:17 2013 and Thu Oct 17 11:25:43 2013.
Product: IronPort S160 Web Security Appliance
Model: S160
Version: 7.1.3-021
Help anyone.
Solved! Go to Solution.
10-17-2013 02:36 AM
I guess Improper shutdown of the S160, can lead to these type of error messages. Is your reporting database operational. You may also re-initialize the reporting db through the CLI > diagnostic > reporting > disable/deletedb commands. In case you need help doing the same, please open a TAC case.
~BR
Jatin Katyal
**Do rate helpful posts**
10-17-2013 02:36 AM
I guess Improper shutdown of the S160, can lead to these type of error messages. Is your reporting database operational. You may also re-initialize the reporting db through the CLI > diagnostic > reporting > disable/deletedb commands. In case you need help doing the same, please open a TAC case.
~BR
Jatin Katyal
**Do rate helpful posts**
10-17-2013 08:56 PM
Thank you a lot Jatin Katyal. I reseted the DB. and now I hope those messages wont show again.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide