WSA S370 cannot upgrade to Async OS 7.7

[veb-leasing]

I have some troubles with upgading my S370 to 7.7. It says that new firmware is required for RAID controller. In CLI when I'm runnig upgrade I cannot see any available upgrades except AsyncOS 7.7.0 build 725 upgrade For Web, 2014-03-17 so I cannot upgade RAID controller firmware.

[kushsriva · Accepted solution]

Hi,

The update for RAID Controller firmware package is provisioned only for appliances that
require the upgrade. If you do not see the Update for RAID Controller firmware package in
the list of available upgrades, you can assume that your appliance does not require the
upgrade and you can skip any further upgrade steps

However if it's not allowing you to upgrade the WSA, you can contact TAC. They might be able to provide a firmware upgrade for your WSA Serial number.

Regards,

Kush

[bendengzur]

Hi

I have the same problem as well..

Running 7.5.3 now, try to upgrade to 7.7.

Upgrade failed, as it says new firmware is required for RAID controller, then cancel the upgrade.

But there is no new firmware for RAID controller available upgrades list.

Reboot didn't fix problem...

Stuck at 7.5.3, can't upgrade any further.

Any suggestions are appreciated.

[Ken Stieers]

Same answer... call TAC.  

They can figure out and provision the upgrades you need...