WWW_AUTH_REQUIRED

[blroberts2]

About once a week, all users receive WWW_AUTH_REQUIRED notifications and can't access sites on the internet.  For URL: it appends http://ironportdevice to the front.

The issue is resolved for a while after rebooting the WSAs.  Reported in both IE and Firefox.  I've attached an example from this morning.

[Ken Stieers · Accepted solution]

Under Network/Authentication, the Redirect Host name should be the NetBIOS name of the proxy interface, not the dns name.

[blroberts2]

Thanks, just made the changes and now it's time to wait!

[blroberts2]

The issue just reappeared and we had to reboot the WSAs.  This time it just showed: "Enter username and password for http://was6"; while the user was browsing in FF.