Analytic - Reports

[Katana3128]

Hello,

I can't generate any reports in Analytics -> Reports (like is described in https://help.webex.com/en-us/n0rlwxe/Analytics-for-Your-Cloud-Collaboration-Portfolio). The menu is blank. The Pro pack Subscription is purchased. The list of old generated reports is blank also.Is there any global problem with this? Our Cisco partner do not have reports available too (with the same issue).

Thanks

[Mike_Brezicky · Accepted solution]

Mine are running ok - always check status.webex.com for any potential outages. Looks like there was a report processing incident the other day. I would suggest some simple steps. Try a different browser, clear cache, etc. If no luck, I would suggest talking to TAC.

[Katana3128]

Hi,
information from the TAC: "There is service disruption going regarding analytics and reports section."

Thank you