Can't enable call recording in Control Hub

[juanporr]

Hi,

I have a Webex trial ORG, I've been trying to enable the call recording feature but I keep getting the error attached.

I was able to enable call recording on only one user of 8 users that I have configured.

[dtibbe]

I'd suggest opening a tac case. They can check the tracking id.

Maybe the dubber space is also helpful: https://eurl.io/#SJgIWyDIr