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685
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Controll Hub User Admins unable to list Users

MariKann
Level 1
Level 1

Currently our limited user (and device) admins are unable to actually list the "Users" category in control hub.
They encounter a never ending load, no error.

"Devices" works fine for them. They are however to list users when chosing "Groups" and listing members of specific groups, but a link to manage a user of a group ends in never ending load of "Users" category again.

Changed devices, internal and external nets, no change. Seems to be tied to the "User Admin" role, since other full org/site admins are able to view/list "Users" and manage them correctly.

1 Accepted Solution

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Sounds like a defect to me; I’d open a TAC case. Be sure to tell them that you cleared the cache and then quit/relaunched the browser - it’s the first question they’ll ask.

View solution in original post

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Sounds like a defect to me; I’d open a TAC case. Be sure to tell them that you cleared the cache and then quit/relaunched the browser - it’s the first question they’ll ask.

Jep, i'd already opened a TAC and was just wondering if it was a common issue.

Got resolved in a timely manner on Friday.