Delete Subscriber API for Webex Control Hub

[ryan.fung@hkbn.com.hk]

Dear Developers, 

May I know any API for Cisco Webex Control Hub to delete Webex for BroadWorks Subscriber? I tried to run the delete API provided by Partner Hub (i.e. https://webexapis.com/v1/broadworks/subscribers/{subscriberId}) and found not the same result of doing in Control Hub GUI. 

Ryan

[ross.millan · Accepted solution]

I recommend reviewing the Solution guide that explains the difference between the two:

https://help.webex.com/en-us/article/no4dlj3/Webex-for-Cisco-BroadWorks-Solution-Guide

Webex for Cisco BroadWorks API

Partner administrators can use the Webex for Cisco BroadWorks API to delete users:

1. Run the Remove a BroadWorks Subscriber API request at https://developer.webex.com/docs/api/v1/broadworks-subscribers/remove-a-broadworks-subscriber. This request removes the Webex for Cisco BroadWorks subscription. The user is no longer billed as a Webex for Cisco BroadWorks user and is treated as a free Webex user.

2. Run the Delete a Person API request at https://developer.webex.com/docs/api/v1/people/delete-a-person to delete the user completely.

[dtibbe]

The Webex API provides the API endpoint you mentiones (cf. https://developer.webex.com/docs/api/v1/broadworks-subscribers/remove-a-broadworks-subscriber).

What is the difference you're mentioning between the API call and the CH way?

[ryan.fung@hkbn.com.hk]

What is the difference you're mentioning between the API call and the CH way?

In my testing, https://developer.webex.com/docs/api/v1/broadworks-subscribers/remove-a-broadworks-subscriber) only remove PH Webex for BroadWorks subscriber record, the registered account is still keeping in CH user profile. I needed to delete such account via CH GUI that completely removed the whole record.

Now I found an API of https://developer.webex.com/docs/api/v1/people can help to delete CH subscriber record.