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Getting status to update in Webex app when somebody is on the phone

John Platts
Level 4
Level 4

What do we need to adjust in the Webex Control Hub to allow users to see that somebody is on the phone in the Webex app?

1 Reply 1

ltovarme
Cisco Employee
Cisco Employee

Hi @John Platts ,You can only see the availability of people in your organization. You can see someone's availability information whenever you see their profile picture: when you send them messages, see them in a space, or search for them. Reference: https://help.webex.com/en-US/article/wghlt5/Webex-App-|-See-people's-availability

 

Make sure to allow traffic to the following url's:

 

*.wbx2.com
*.ciscospark.com

 

 

 

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