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Host ending breakouts with Join by Browser Participants - screen locks

Mike18541
Level 1
Level 1

Participants join webex meeting by JOIN BY BROWSER (not allowed to install app)

Host creates breakout groups.   Breakouts work find.  Sharing and audio works in the breakout groups fine with everyone including those who joined by browser.

Host ends breakouts and those who didn't exit the breakout on their own, are brought back into the main room.

The host share's their screen and some of the participants who joined by browser can hear the host (in the main room now), but can't see the host's screen.  Their screen is frozen with the last shared screen from the breakout, even though the breakouts are done.

There used to be a bug that the audio didn't return to the main room (if using PSTN).  Now the audio comes back fine, but the screen itself is no longer able to see the shared host screen.

Host using the latest webex app, on windows.

1 Reply 1

Chetan Pandey
Level 1
Level 1

Did the problematic participants tried to rejoin the meeting, rejoin should have fixed the issue.