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Large delays for Outlook with the Webex plugin enabled. Any ways to fix/help this?

daryl.hagerman1973
Level 1
Level 1

‎01-26-2021 06:07 AM

We are seeing constant slowness with the Webex add-in for Outlook. We see large delays that cause Outlook to disable the add-in. After the add-in is removed, Outlook performs MUCH quicker. We have uninstalled, reinstalled, made sure we had the latest version/etc. Nothing so far has helped. We see the below screenshot quite often.

MicrosoftTeams-image (2).png

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Yoong Hwee Chia
Cisco Employee
Cisco Employee

‎04-08-2022 04:11 AM

It might worth to take a look if you have another third party Outlook Add-in that might have conflict with WebEx- Add-in as per recommendation in https://community.spiceworks.com/topic/2155954-webex-productivity-tools-add-in-causes-outlook-2016-to-freeze 

 

 

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