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Using Azure external user accounts to authenticate to Webex

tato386
Level 6
Level 6

We have our Webex org syncing with Azure/Entra and this is working pretty well.  Now we would like to allow users from a separate (let's call this a remote) Azure tenant to authenticate and use our Webex org.  My first thought was to setup a second sync object and point it to the remote Azure but Webex CH seems to allow only one sync object.  Then I tried to add the remote Azure users as external but this doesn't work either because external users are added to the local Azure with a local UPN.  This means that their accounts are synced to Webex with the local Azure domain name and this fails Azure authentication.  For example remote.user@remote.com is added as an external user to the local Azure becomes remote.user@local.com.  This would be great if they could authenticate with remote.user@local.com but it doesn't.  Azure says "invalid password" when we try this.

Any ideas?

Thanks

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