@afunk
Well, that´s called competition - usually it leads to better products.
The "backgrounds"-feature is nice but in the end it´s the overall quality and reliability of the product that counts;
and most of all: protection of your data and privacy.
regarding pricing:
based on the "list price" on the webpages, 3 of 4 products are cheaper at webex:
- the free version of Webex does more than the free zoom
- Webex-Starter is cheaper than zoom-"Pro"
- Webex-Plus is cheaper than zoom-"Business" (and you have to buy at least 10 zoom licenses vs. just 1 @Webex...)
- Webex-Business is more expensive than zoom-"Enterprise" but
Webex has a minimum of just 5 licenses while Zoom requires you to buy at least 100! licenses on that product-level.
And: keep in mind that this is "single User"-Pricing; Business-customers do not pay these Webex-prices
since there are special (and more complex) licensing models available for business-Users.
MS Teams is part of Office 365 - true.
And the more Services you receive from the same provider the more you create a "single point of failure".
Does the IT-Dept. really like that MS has a certain remote-control over the Computers and the software in the Customer-Company when using O365? Do we really like, that MS is collecting more and more data? (private data? business data??)
I don´t know about the situation in the US (where you are from, I guess...) but in Europe I feel
a certain "Microsoft is OK as the basic stuff in case you can not afford anything better.." - as a prevailing mood.
While on the other hand interestingly Apple also is not recognized as a serious business-product.
(for obvious reasons: far more expensive, very weak support (no onsite-repair, no NBD-repair, no "keep your harddrive" etc.)).
But I do agree: Cisco is too "american", too slow, too much "policy and process"-driven.
Although I support the necessity of rules and processes - but sometimes less is more.
Just read the answer of @Jaime Valencia: regarding my question about how to send feature requests to Cisco:
"There is an official procedure to ask for new features in products, it's called a PER (Product Enhancement Request)
and it's done via your account team. You will provide a description of the behavior you want to be introduced,
changed or removed along with the business case for it so it can be reviewed."
well, others just listen to their customers... e.g. in a community forum.. ;-)
