03-24-2020 09:35 AM
Hello.
So I use Webex for status meetings. I need to project the browser so everyone sees the dashboard, and take notes of action items.
If I open any other application besides the one being projected, the viewers see a gray box.
I believe the expected behavior should that they are still able to see the app that I am sharing, as it happens to all other teleconference software.
This issue is company-wide and everybody complains about it.
My window
Viewer's window:
03-24-2020 01:37 PM - edited 03-24-2020 01:44 PM
Hi Marina,
When sharing "screen content" you may either share an application-window OR a whole screen.
The difference is:
when sharing an application-window all other screen-content will be greyed out.
This is an intended behavior to protect your privacy.
when sharing a whole screen, all content that is visible, will be part of your presentation.
That means: whether if its a pop-up-message from another application running in the background (incoming eMail-Message..?), or some confidential files in the background ("mass layoffs Q2-2020.xls" ?) etc.
all that will be visible to your meetings-participants.
You decide.
Edit: look at your Screenshot, the orange label at the top: it says: "Your are sharing Microsoft Word" - therefore your meeting-partners see exactly that: the content of your "Microsoft Word" - and nothing else.
I am not aware if Webex is capable to share windows of multiple applications...
If it´s not: just consider sharing the whole screen (but mind to hide the confidential stuff first....)
kind regards
Fritz
03-24-2020 02:16 PM
Thank you for your reply.
I am aware of the differences. What I was wondering is why do they have to see the gray area instead of just seeing the app I am presenting without any interruptions.
Zoom and GChat work like that.
03-24-2020 03:11 PM
Since I am no Software-Developer I can not answer this question.
Perhaps, Webex tries to transmit the screen-content exactly 1:1 as its seen by the presenter?
If something hides parts of your e.g. PowerPoint/SAP/Excel... it´s also hidden/covered for the audience.
To me it seems that Cisco did put development-manpower into this "greyed out"-feature
which makes me think that they want it that way.
But perhaps it should be an optional (on/off) behavior...
As a workaround: perhaps put your notes-taking-Application on another Screen...
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