Webex Administration

I am working on creating a preview campaign to make an outbound call in Webex CC using Acqueon LCM. I have created a group and campaign along with the contact list. After I started the campaign, I am able to see the uploaded contacts in my Agent Desk...

Hi Team,Currently, I have a Cisco CS-Codec-EQ-K9 plus with Cisco Room Navigator and Crestron control system for in-room controls. Endpoint is configured in MS Teams mode. My concern is whether it is possible to add a UI button in Teams mode? The UI E...

Our current UCCX handler works like this:Press 1 for normal helpdesk callsPress 2 for emergency classroom tech issueOne agent on duty is on a normal call from the queue and then an emergency call comes in. The agent gets a pop-up notification and end...

When an extension is dialed, the wrong end user's name is being displayed.  I have verified in Control Hub the number to be correct.  Also, the end user information is correct in UXCN and CUCM.  If there is any other information you need me to provid...

Trying to upgrade software versions for my WebEx Desk Pro units. I pulled the software version from the TMS software manager, and locally downloaded it to my main machine. When I go in to Software Upgrade and then select the local pkg file, it begins...

Join the Control Hub team to hear about WebexOne announcements and participate in a live AMA! If you have questions, we've got answers! Reply to this post with the topics you'd like the product team to cover! We look forward to seeing you there.  Reg...

can you guide me on CISCO SSO implementation or integration into nodejs application

Hello,Can anyone tell me if there is a way to create a report or even export a list of all future meetings from the on prem Webex? Thank you, Deborah

I am unable to record audio from WebEx webinar from my iPhone screen recording. 1 month back it was perfectly fine. But now only screen records without any audio. I have tried by switching on the microphone too, but also it didn’t worked out. Please ...

It is possible with the free version?

We have our Webex org syncing with Azure/Entra and this is working pretty well.  Now we would like to allow users from a separate (let's call this a remote) Azure tenant to authenticate and use our Webex org.  My first thought was to setup a second s...

I have a user with a WxC tenant who has around 1000 manually created users. They are not using any kind of directory sync. We will soon be adding hundreds of additional users. I would like to get this customer synced with their Azure directory to mak...

I have a Desk Pro (TTC7-27), how do I share the screen to my TV? @Nithin Eluvathingal @NetAdminCisco1