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Add App MSTeams on Room Navigator

Translator
Community Manager
Community Manager

Hello,

I have webex integration with MSTeams with CVI license.

I need to install the MSTeams application in Room Navigator to join another organization's meeting schedule with the meeting number.

How can I install the application to use this function?

Att

3 Replies 3

Translator
Community Manager
Community Manager

Hello Sergio, thanks for the information.

I managed to install the App, but every time I try to get into a meeting by the MSTeams meeting number, as invalid number, other platforms (notebook) I can get in.

Hello Alexander, I noticed the images you are entering with the 12-digit "Meeting ID", but to connect via CVI, you need to enter the "Video Conference ID" with 10 digits. I'll attach an example image. 
Taking advantage of this, I believe you have edited the SIP domain inside the Macro before installing because each CVI activation has its own destination. It appears just above the Video conference ID.
And I'll leave you a reference to the integration service documentation:
https://help.webex.com/en-us/article/nffx8kj/Deploy-the-Webex-video-integration-for-Microsoft-Teams
 

Translator
Community Manager
Community Manager

Hello Alexander, you can go to https://roomos.cisco.com/macros and look for the macro Join 3rd Party Meeting. It has an Install button that makes the process automatic. You must have access to the Webex Device and know the codec admin credentials or authenticate via Control Hub.