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Cannot sync contacts on iPhone with Webex app

MPriest
Level 1
Level 1

We have a number of users on the road who have iPhones and now use the Webex app to make and receive calls. However they are complaining that they cannot access the contacts that are saved on their iPhone via the webex app. is there a way to sync all contacts so that they all show in Webex whether it is used on their iPhone or on a laptop with the Webex app

 

thanks

1 Reply 1

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Yes it is possible.

 

You iPhone contacts with Webex App. Go to iPhone Settings -> Webex -> Contacts -> Enable. 

This will sync all your iPhone contacts with Webex and it will show in Webex App under Contacts -> Local Contacts.

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.