12-12-2022 10:14 AM
Our 501(c)3 nonprofit organization currently uses Webex Calling as our phone system and are looking to be able to integrate with Service Cloud Voice. From what I have discovered thus far is that the only native telephony partner integration for Cisco is Webex Contact Center which our organization doesn't have. However, the Webex Calling product has a Salesforce Integration but not a telephony partner integration.
I appreciate any and all feedback / suggestions for what appears to be our unique business need.
06-16-2023 08:08 AM
Hi Donald, please reach out to us at Bucher + Suter, a gold Cisco partner. It's a use case we are seeing more and more and can help with.
12-19-2022 11:08 AM
Interested about this as well.
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