Webex Calling

Hello, we were using UC-One and been moved over to Webex. Much better but my users are complaining that the Call Centre functionalities are deep in the App.         Call Settings -> Call Preferences -> Advanced Call Settings -> Call Control -> Arrow ...

Upon receiving a new computer, when Webex was downloaded the dashboard/portal now takes up half of my computer screen (see attached).  Any suggestions on how to decrease the size. Many thanks

Dear all, I have 3 issues during my video call using webex apps in desktop. 1.During few minutes videocall, it is automatically disconnect 2.When reconnecting, it takes several time to connect (more than 5 times disconnect until it can connect back)3...

Hello everyone. I am using Linphone for Android and trying to call Webex through SIP. I noticed that there are two SIP endpoints for each account: 1- <username>@<siteName>.webex.com 2- <username>@<sitName>.calls.webex.com. Calling either one will lan...

Hello, I have the automatic answer function in the communicator, I need to migrate my users to Webex and I did not see if it has the automatic answer option, can you tell me if this function is available for Webex for Broadworks?

my volume it is very low and it would not raise up on my Webex call. I have already tried raise the speaker volume under setting and it did not work. 

Hello in Webex Calling I do not see an obvious way for a user to share one common greeting to use for voicemail on both a "forward when busy" and "forward no answer" it would seem as though the user must personalize both greetings separately even if ...

Hi, Are Shared Lines and Line Monitoring supported with the Webex App?  Documentation for Shared Lines refers only to desk phones. Line Monitoring doesn't explicitly do so, but gives no indication of where a monitored line would appear on the app. I ...

As an organization using the Contact Center Desktop to handle call center, it is very disappointing in terms of reliability. Within the same month, there are multiple of the same issue effecting users from login to Webex CC Desktop (cisco.com).  Majo...

Hello, I have installed webex in my Fedora 35 (Gnu/LInux) desktop and the option Provide or request remote control in Webex not exist what happen, you forgot to do it ? but for windows you do it all why do you treat linux people so bad. I hope you so...

I would like to upload a list of contact names and numbers that our organization's users call most often. Either using .xml or .csv format. That way the contact information would be readily available and a one-click call. I saw in the control hub whe...

When one of my agents is making an outbound call, she will continue to get inbound calls from the queue.  Is there a way for her not to get any inbound calls from the queue while making an outbound phone call? Does she need to alter her availability ...