07-19-2021 02:30 PM
I have a client that is asking if there is a limit on the duration of a call in WxC. This is relevant for a nailed up contact center application they are working.
07-20-2021 11:51 AM
I am not aware of a call duration limit. Maybe there is something like 24h like for a meeting, but I think that's much more than needed..
Personally, I had already calls for more than 4h (IIRC).
Be aware that your PSTN provider may also have a call duration limitation, but probably a call will also take 24h without any problem.
07-19-2021 02:39 PM - edited 07-19-2021 02:42 PM
Reply
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide