My team lead and I have two WebEx phones and a Cisco Desktop, all with the same extension. When you call my extension directly or from the PSTN all of mine ring. When I call my leads phone internally, only one rings. The phone that rings is marked as...
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I work from home one day a week and use Webex phone on an HP laptop with Apple AirPods connected. About 2x a month, I log on in the morning, use the Webex phone a few times and then all of a sudden, every call I try to place or answer is on mute and ...
Hi,I would like to transfer the Call via Webex, unfortunately they are being transferred via teams.I click transfer icon on Webex and my colleague received them via Teams. Thank you in advance for your help.
Corporate Directory not working in Cisco Wireless 840 (Webex Calling). Message is "Unable to connect to the Server". Does anyone have the same problem?
Resolved! Webex Calling on Prem Self Signed Certs
I am trying to setup Webex calling using my on prem cluster. We have not done this at my organization before and this is just a proof of concept at this point. Currently we are using CUCM self signed certificates and I was wondering if there is a w...
Hi all, in my team we use Webex for incoming phone calls from clients. The call comes in and the number is showing on the small pop up but is not selectable sadly - we need to manually input it into our client database to know who is calling. Is ther...
We are a school system that has recently changed from Call Manager to Webex Calling. On inclement weather days we have to work from home. Webex works well for this. Personnel assignments are very dynamic, we constantly have to change device/number as...
Hi Team,So we've finally finished our migration from CUCM to Webex Calling, and I have time to participate in this community. One of the things I would find most useful with the Control Hub, would be to determine all groups a user is a member of. e...
I have a group of users who are graded on missed calls. They state that said calls are missed because they do not always ring to their phone. The users would like to pull their own logs for tracking vs having their supervisors do it or having the adm...
My company just switched from on prem CUCM to Webex Calling and I'd like to hear from other administrators about saving voicemail greetings. The Webex User Hub lets you record a greeting and upload a prerecorded greeting in .wav format, but there isn...
Is this possible or planned to be? Migrating from CUCM and seems like we're going to be pretty handicapped. Relying on TAC is limiting my skill set and ability to troubleshoot on the fly.
Solution Video : https://youtu.be/A7vERuSO6EwParsec's Webex Calling CRM Connector solution works as a bridge between the CRM and Cisco Webex Calling.The CRM can be any cloud-based CRM like Salesforce (SFDC), ServiceNow, MS Dynamics or a 3rd party CRM...
I have an AudioCodes MP1288 device connected to Webex Calling. I noticed that its ports were showing as unregistered. To troubleshoot, I verified that I could ping the MP1288 from user machine and access its web GUI. However, the admin credentials we...
hi guys, just wondering if you can shed some light pls. because we are trying to migrate from cucm to webex site by site. we need to have all site users /numbers in inactive state in control hub except the site of users who are migrating. we notic...
We have one user that is experiencing issues with calling using webex softphone while connected to Cisco Secure Client SSL VPN.Caller can hear the receiver, but the receiver cannot hear the caller.If receiver calls the caller everything is fine.If ca...
