Have to trouble you for experiences, and also whether this is feature limitations.
Customer receives 'Phone Service Disconnected' message when logged in on second phone - Webex App on Mobile Device (iOS). He already has one login on desktop computer, plus one mobile device (iOS)
- Webex site with 1 x user licence subscription
- Webex App for Windows (Windows 10)
- Webex App for iOS (iPhone) for device 1
- Webex App for iOS (iPhone) for device 2
I understand if I have multiple computers attempting to login to the same user credentials, the most current computer (app) login will connect to the phone service, the one prior will be disconnected. I happen to have 2 iOS devices (iPhone x 2) and this problem symptom does not happen.
If my understanding of the licensing model is right, it depends on what license the user has (even if it's just 1). A named user professional calling license allows the user to run the Webex app on both desktop and mobile clients. I believe there isn't a hard limit on number of devices.
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