10-13-2021 05:53 AM
Hello We have a Cisco 8851 and would like to reset to factory settings, but we are prompted for a password. We have no idea the default password
Solved! Go to Solution.
10-13-2021 06:10 AM
have you tried hard factory reset?
A hard factory reset resets all of the parameters of the phone including network and security settings. This is sometimes necessary for troubleshooting or resolving phone issues.
thanks
vijay
10-13-2021 07:00 AM
10-13-2021 06:44 AM
10-13-2021 06:27 AM
The procedure described by Vijay is also described in the help article https://help.webex.com/708ce3/
10-13-2021 06:10 AM
have you tried hard factory reset?
A hard factory reset resets all of the parameters of the phone including network and security settings. This is sometimes necessary for troubleshooting or resolving phone issues.
thanks
vijay
Welcome to the Webex Community. This is your home to ask questions, share knowledge, and attend live webinars.