hi,   i have a customer how wants to be notified when no agent logged into a queue.  is it possible to do this using a script where it continuously monitors the queue and notify supervisor via email or some sort when no agent available ?  i know i can do this in script using "get reporting statistic" step. but it will only do it when a call comes in.  please let me know if you guys can think of something please.   thank you. vijay ... View more

hi guys,  i am trying to configure a vg350 gateway (which has 3 gig interfaces) with layer 3 eitherchannel. it doesnt seem to take the commands  for port channel. does it support?   :vg350-universalk9-mz.SPA.154-3.M3.bin    Technology Package License Information for Module:'vg350' ------------------------------------------------------------------------ Technology Technology-package Technology-package Current Type Next reboot ------------------------------------------------------------------------ ipbase ipbasek9 Permanent ipbasek9 security None None None uc uck9 Permanent uck9 data None None None NtwkEss None None None CollabPro None None None     -------------------------------------------------------   Router(config)#int po1 Router(config-if)#ip add 10.10.10.3 255.255.255.0   % IP addresses may not be configured on L2 links.   Router(config-if)#no sw Router(config-if)#no switchport Command rejected: not allowed under port channel. Router(config-if)#no switchport mo Router(config-if)#no switchport mode Router(config-if)#ip add 10.10.10.3 255.255.255.0   % IP addresses may not be configured on L2 links.   Router(config-if)#no switchport ?   access    Set access mode characteristics of the interface   mode      Set trunking mode of the interface   priority  Set 802.1p priorities   trunk     Set trunking characteristics of the interface   <cr>   Router(config-if)#no switchport tr Router(config-if)#no switchport trunk ?   allowed        Set allowed VLAN characteristics when interface is in trunking                  mode   encapsulation  Set trunking encapsulation when interface is in trunking mode   native         Set trunking native characteristics when interface is in                  trunking mode   Router(config-if)#no switchport trunk % Incomplete command.   Router(config-if)#no switchport trunk all Router(config-if)#no switchport trunk allowed % Incomplete command.   Router(config-if)#no switchport trunk allowed  ?   vlan  Set allowed VLANs when interface is in trunking mode   Router(config-if)#no switchport trunk en Router(config-if)#no switchport trunk encapsulation Router(config-if)#ip add 10.10.10.3 255.255.255.0   % IP addresses may not be configured on L2 links.   Router(config-if)# Router(config-if)# Router(config-if)# Router(config-if)#exi Router(config)#int g0/1 Router(config-if)#chann Router(config-if)#chann? % Unrecognized command Router(config-if)#chann ... View more