About vijendra Saravanamuthu

vijendra Saravanamuthu · 07-04-2022

hi guys, please let me know if there is an API REST call to get the wait time of a particular csq.? thanks. vijay

vijendra Saravanamuthu · 06-30-2022

I just happen to come across this link https://techcommunity.microsoft.com/t5/exchange-team-blog/upcoming-api-deprecations-in-exchange-web-services-for-exchange/ba-p/2813925 it says MS wants to depracate EWS related APIs. is that mean unity connetio...

vijendra Saravanamuthu · 05-03-2022

hi,my 12.5 system has ldap integrated (wth cucm) jabber users ..all working fine. we just added bunch of local users (not in AD) to cucm and enabled jabber for them.is there a way to restrict these local users seeing other people's presence (limit p...

vijendra Saravanamuthu · 03-09-2022

hi , i would like to test out the aci with l2out , l3out scenarios. i dont see any sandboxes with those options available. the topology i see is fixed with spines, leafs and APICs. i dont see an option to add a regular switch /router to the topology ...

vijendra Saravanamuthu · 03-09-2022

hi , i would like to test out the aci with l2out , l3out scenarios. i dont see any sandboxes with those options available. the topology i see is fixed with spines, leafs and APICs. i dont see an option to add a regular switch /router to the topolo...

vijendra Saravanamuthu · 09-08-2022

in uccx these following works...it must be a POST api call... https://ccxFQDN:9443/realtime/VoiceCSQDetailsStats AgentStateDetailStats.VoiceIAQStatsvoicecsqstatsVoiceCSQDetailsStats

vijendra Saravanamuthu · 07-24-2022

hi @Alex Stevenson i took a look at the url you provied. but mostly talks about getting the csq config, modify etc. nothing about statistics. the closest thing i came across was this api call https://fqdn:9443/realtime/VoiceIAQStats which provide...

vijendra Saravanamuthu · 07-05-2022

https://community.cisco.com/t5/contact-center/uccx-callback-script/m-p/4286312

vijendra Saravanamuthu · 05-04-2022

yes also with directory, i can either enable it or disable (uncheck uds/ad under service profile). when i disable, jabber users wont be able to search anything. if they want to chat with someone then they will have to add them to the contacts manual...

vijendra Saravanamuthu · 12-09-2021

I ran into the same bughttps://bst.cloudapps.cisco.com/bugsearch/bug/CSCvx74769 cisco said ES02 will fix this. i applied ES02 and also rebuilt the server on 400 agent ova template. issue continue to persists. i still have the case open. Tac now s...

Member Since	‎01-23-2008 04:52 PM
Date Last Visited	‎05-31-2023 12:39 AM
Posts	264
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ccx api call to get the wait time of a particular csq

unity connection to o365 - EWS depecating.

restrict a group of users from presence of others and directory search

devnet sandbox for ACI with l2out/l3out

devnet sandbox for ACI with l2out/l3out

Re: Queue Stats CCX

Re: ccx api call to get the wait time of a particular csq

Re: UCCX CallBack Script

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Re: UCCX upgraded to 12.5.1 - 100 agent OVA - now system very low on